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Testing Related Activities

1) Having clearly specified bug number:
Always assign a unique number to each bug report. This will help to identify the bug record. If you are using any automated bug-reporting tool then this unique number will be generated automatically each time you report the bug. Note the number and brief description of each bug you reported.

2) Reproducible:
If your bug is not reproducible it will never get fixed. You should clearly mention the steps to reproduce the bug. Do not assume or skip any reproducing step. Step by step described bug problem is easy to reproduce and fix.

3) Be Specific:
Do not write a essay about the problem. Be Specific and to the point. Try to summarize the problem in minimum words yet in effective way. Do not combine multiple problems even they seem to be similar. Write different reports for each problem.

How to Report a Bug?

Use following simple Bug report template:
This is a simple bug report format. It may vary on the bug report tool you are using. If you are writing bug report manually then some fields need to specifically mention like Bug number which should be assigned manually.

Reporter: Your name and email address.

Product: In which product you found this bug.

Version: The product version if any.

Component: These are the major sub modules of the product.

Platform: Mention the hardware platform where you found this bug. The various platforms like ‘PC’, ‘MAC’, ‘HP’, ‘Sun’ etc.

Operating system: Mention all operating systems where you found the bug. Operating systems like Windows, Linux, Unix, SunOS, Mac OS. Mention the different OS versions also if applicable like Windows NT, Windows 2000, Windows XP etc.

Priority:
When bug should be fixed? Priority is generally set from P1 to P5. P1 as “fix the bug with highest priority” and P5 as ” Fix when time permits”.

Severity:
This describes the impact of the bug.
Types of Severity:
Blocker: No further testing work can be done.
Critical: Application crash, Loss of data.
Major: Major loss of function.
Minor: minor loss of function.
Trivial: Some UI enhancements.
Enhancement: Request for new feature or some enhancement in existing one.

Status:
When you are logging the bug in any bug tracking system then by default the bug status is ‘New’.
Later on bug goes through various stages like Fixed, Verified, Reopen, Won’t Fix etc.


Assign To:
If you know which developer is responsible for that particular module in which bug occurred, then you can specify email address of that developer. Else keep it blank this will assign bug to module owner or Manger will assign bug to developer. Possibly add the manager email address in CC list.

URL:
The page url on which bug occurred.

Summary:
A brief summary of the bug mostly in 60 or below words. Make sure your summary is reflecting what the problem is and where it is.

Description:
A detailed description of bug. Use following fields for description field:
Reproduce steps: Clearly mention the steps to reproduce the bug.
Expected result: How application should behave on above mentioned steps.
Actual result: What is the actual result on running above steps i.e. the bug behavior.

These are the important steps in bug report. You can also add the “Report type” as one more field which will describe the bug type.

The report types are typically:
1) Coding error
2) Design error
3) New suggestion
4) Documentation issue
5) Hardware problem

Some Bonus tips to write a good bug report:

1) Report the problem immediately:
If you found any bug while testing, do not wait to write detail bug report later. Instead write the bug report immediately. This will ensure a good and reproducible bug report. If you decide to write the bug report later on then chances are high to miss the important steps in your report.

2) Reproduce the bug three times before writing bug report:
Your bug should be reproducible. Make sure your steps are robust enough to reproduce the bug without any ambiguity. If your bug is not reproducible every time you can still file a bug mentioning the periodic nature of the bug.

3) Test the same bug occurrence on other similar module:
Sometimes developer use same code for different similar modules. So chances are high that bug in one module can occur in other similar modules as well. Even you can try to find more severe version of the bug you found.

4) Write a good bug summary:
Bug summary will help developers to quickly analyze the bug nature. Poor quality report will unnecessarily increase the development and testing time. Communicate well through your bug report summary. Keep in mind bug summary is used as a reference to search the bug in bug inventory.

5) Read bug report before hitting Submit button:
Read all sentences, wording, steps used in bug report. See if any sentence is creating ambiguity that can lead to misinterpretation. Misleading words or sentences should be avoided in order to have a clear bug report.

6) Do not use Abusive language:
It’s nice that you did a good work and found a bug but do not use this credit for criticizing developer or to attack any individual.

Testing Tips

1) Testing the complete application:
Is it possible? I think impossible. There are millions of test combinations. It’s not possible to test each and every combination both in manual as well as in automation testing. If you try all these combinations you will never ship the product

2) Misunderstanding of company processes:
Some times you just don’t pay proper attention what the company-defined processes are and these are for what purposes. There are some myths in testers that they should only go with company processes even these processes are not applicable for their current testing scenario. This results in incomplete and inappropriate application testing.

3) Relationship with developers:
Big challenge. Requires very skilled tester to handle this relation positively and even by completing the work in testers way. There are simply hundreds of excuses developers or testers can make when they are not agree with some points. For this tester also requires good communication, troubleshooting and analyzing skill.

4) Regression testing:
When project goes on expanding the regression testing work simply becomes uncontrolled. Pressure to handle the current functionality changes, previous working functionality checks and bug tracking.

5) Lack of skilled testers:
I will call this as ‘wrong management decision’ while selecting or training testers for their project task in hand. These unskilled fellows may add more chaos than simplifying the testing work. This results into incomplete, insufficient and ad-hoc testing throughout the testing life cycle.

6) Testing always under time constraint:
Hey tester, we want to ship this product by this weekend, are you ready for completion? When this order comes from boss, tester simply focuses on task completion and not on the test coverage and quality of work. There is huge list of tasks that you need to complete within specified time. This includes writing, executing, automating and reviewing the test cases.

7) Which tests to execute first?
If you are facing the challenge stated in point no 6, then how will you take decision which test cases should be executed and with what priority? Which tests are important over others? This requires good experience to work under pressure.

8 ) Understanding the requirements:
Some times testers are responsible for communicating with customers for understanding the requirements. What if tester fails to understand the requirements? Will he be able to test the application properly? Definitely No! Testers require good listening and understanding capabilities.

9) Automation testing:
Many sub challenges – Should automate the testing work? Till what level automation should be done? Do you have sufficient and skilled resources for automation? Is time permissible for automating the test cases? Decision of automation or manual testing will need to address the pros and cons of each process.

10) Decision to stop the testing:
When to stop testing? Very difficult decision. Requires core judgment of testing processes and importance of each process. Also requires ‘on the fly’ decision ability.

11) One test team under multiple projects:
Challenging to keep track of each task. Communication challenges. Many times results in failure of one or both the projects.

12) Reuse of Test scripts:
Application development methods are changing rapidly, making it difficult to manage the test tools and test scripts. Test script migration or reuse is very essential but difficult task.

13) Testers focusing on finding easy bugs:
If organization is rewarding testers based on number of bugs (very bad approach to judge testers performance) then some testers only concentrate on finding easy bugs those don’t require deep understanding and testing. A hard or subtle bug remains unnoticed in such testing approach.

14) To cope with attrition:
Increasing salaries and benefits making many employees leave the company at very short career intervals. Managements are facing hard problems to cope with attrition rate. Challenges – New testers require project training from the beginning, complex projects are difficult to understand, delay in shipping date!

These are some top software testing challenges we face daily. Project success or failure depends largely on how you address these basic issues.

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Quality Center Version History

1) 8.0 - First Version QC
2) 8.2 - SP1
3) 9.0 - In 2006
4) 9.2 - In 2007
5) 9.5 - In 2008
6) 10.0 - In 2009
7) 11.0 - In 2010

Popular Emulators

There are a large number of emulators available. The following companies offer emulators for some or all of their mobile devices (note the lists below are not exhaustive)

• Research in Motion (BlackBerry)
• Apple (iPhone)
• Samsung
• Palm
• LG
• Motorola

Simulators

I PHONE
http://www.testiphone.com/
http://www.genuitec.com/mobile/

BLACKBERRY
http://us.blackberry.com/developers/resources/simulators.jsp


ANDROID
http://developer.android.com/sdk/index.html

WINDOWS
Microsoft Windows CE 5.0 Emulator

Dos Commands

ADDUSERS Add or list users to/from a CSV file

ARP Address Resolution Protocol

ASSOC Change file extension associations

ASSOCIAT One step file association

AT Schedule a command to run at a later time

ATTRIB Change file attributes

BOOTCFG Edit Windows boot settings

BROWSTAT Get domain, browser and PDC info

CACLS Change file permissions

CALL Call one batch program from another

CD Change Directory - move to a specific Folder

CHANGE Change Terminal Server Session properties

CHKDSK Check Disk - check and repair disk problems

CHKNTFS Check the NTFS file system

CHOICE Accept keyboard input to a batch file

CIPHER Encrypt or Decrypt files/folders

CleanMgr Automated cleanup of Temp files, recycle bin

CLEARMEM Clear memory leaks

CLIP Copy STDIN to the Windows clipboard.

CLS Clear the screen

CLUSTER Windows Clustering

CMD Start a new CMD shell

COLOR Change colors of the CMD window

COMP Compare the contents of two files or sets of files

COMPACT Compress files or folders on an NTFS partition

COMPRESS Compress individual files on an NTFS partition

CON2PRT Connect or disconnect a Printer

CONVERT Convert a FAT drive to NTFS.

COPY Copy one or more files to another location

CSCcmd Client-side caching (Offline Files)

CSVDE Import or Export Active Directory data

DATE Display or set the date

Dcomcnfg DCOM Configuration Utility

DEFRAG Defragment hard drive

DEL Delete one or more files

DELPROF Delete NT user profiles

DELTREE Delete a folder and all subfolders

DevCon Device Manager Command Line Utility

DIR Display a list of files and folders

DIRUSE Display disk usage

DISKCOMP Compare the contents of two floppy disks

DISKCOPY Copy the contents of one floppy disk to another

DNSSTAT DNS Statistics

DOSKEY Edit command line, recall commands, and create macros

DSADD Add user (computer, group..) to active directory
DSQUERY List items in active directory

DSMOD Modify user (computer, group..) in active directory

ECHO Display message on screen

ENDLOCAL End localisation of environment changes in a batch file

ERASE Delete one or more files

EXIT Quit the CMD shell

EXPAND Uncompress files

EXTRACT Uncompress CAB files

FC Compare two files

FDISK Disk Format and partition

FIND Search for a text string in a file

FINDSTR Search for strings in files

FOR /F Loop command: against a set of files

FOR /F Loop command: against the results of another command

FOR Loop command: all options Files, Directory, List

FORFILES Batch process multiple files

FORMAT Format a disk

FREEDISK Check free disk space (in bytes)

FSUTIL File and Volume utilities

FTP File Transfer Protocol

FTYPE Display or modify file types used in file extension associations

GLOBAL Display membership of global groups

GOTO Direct a batch program to jump to a labelled line

HELP Online Help

HFNETCHK Network Security Hotfix Checker

IF Conditionally perform a command

IFMEMBER Is the current user in an NT Workgroup

IPCONFIG Configure IP

KILL Remove a program from memory

LABEL Edit a disk label

LOCAL Display membership of local groups

LOGEVENT Write text to the NT event viewer.

LOGOFF Log a user off

LOGTIME Log the date and time in a file

MAPISEND Send email from the command line

MEM Display memory usage

MD Create new folders

MKLINK Create a symbolic link (linkd)

MODE Configure a system device

MORE Display output, one screen at a time

MOUNTVOL Manage a volume mount point

MOVE Move files from one folder to another

MOVEUSER Move a user from one domain to another

MSG Send a message

MSIEXEC Microsoft Windows Installer

MSINFO Windows NT diagnostics

MSTSC Terminal Server Connection (Remote Desktop Protocol)

MUNGE Find and Replace text within file(s)

MV Copy in-use files

NET Manage network resources

NETDOM Domain Manager

NETSH Configure network protocols

NETSVC Command-line Service Controller

NBTSTAT Display networking statistics (NetBIOS over TCP/IP)

NETSTAT Display networking statistics (TCP/IP)

NOW Display the current Date and Time

NSLOOKUP Name server lookup

NTBACKUP Backup folders to tape

NTRIGHTS Edit user account rights

PATH Display or set a search path for executable files

PATHPING Trace route plus network latency and packet loss

PAUSE Suspend processing of a batch file and display a message

PERMS Show permissions for a user

PERFMON Performance Monitor

PING Test a network connection

POPD Restore the previous value of the current directory saved by PUSHD

PORTQRY Display the status of ports and services

PRINT Print a text file

PRNCNFG Display, configure or rename a printer

PRNMNGR Add, delete, list printers set the default printer

PROMPT Change the command prompt

PsExec Execute process remotely

PsFile Show files opened remotely

PsGetSid Display the SID of a computer or a user

PsInfo List information about a system

PsKill Kill processes by name or process ID

PsList List detailed information about processes

PsLoggedOn Who's logged on (locally or via resource sharing)

PsLogList Event log records

PsPasswd Change account password

PsService View and control services

PsShutdown Shutdown or reboot a computer

PsSuspend Suspend processes

PUSHD Save and then change the current directory

QGREP Search file(s) for lines that match a given pattern.

RASDIAL Manage RAS connections

RASPHONE Manage RAS connections

RECOVER Recover a damaged file from a defective disk.

REG Registry: Read, Set, Export, Delete keys and values

REGEDIT Import or export registry settings

REGSVR32 Register or unregister a DLL

REGINI Change Registry Permissions

REM Record comments (remarks) in a batch file

REN Rename a file or files.

REPLACE Replace or update one file with another

RD Delete folder(s)

RDISK Create a Recovery Disk

RMTSHARE Share a folder or a printer

ROBOCOPY Robust File and Folder Copy

ROUTE Manipulate network routing tables

RUNAS Execute a program under a different user account

RUNDLL32 Run a DLL command (add/remove print connections)

SC Service Control

SCHTASKS Create or Edit Scheduled Tasks

SCLIST Display NT Services

ScriptIt Control GUI applications

SET Display, set, or remove environment variables

SETLOCAL Control the visibility of environment variables

SETX Set environment variables permanently

SHARE List or edit a file share or print share

SHIFT Shift the position of replaceable parameters in a batch file

SHORTCUT Create a windows shortcut (.LNK file)

SHOWGRPS List the NT Workgroups a user has joined

SHOWMBRS List the Users who are members of a Workgroup

SHUTDOWN Shutdown the computer

SLEEP Wait for x seconds

SOON Schedule a command to run in the near future

SORT Sort input

START Start a separate window to run a specified program or command

SU Switch User

SUBINACL Edit file and folder Permissions, Ownership and Domain

SUBST Associate a path with a drive letter

SYSTEMINFO List system configuration

TASKLIST List running applications and services

TIME Display or set the system time

TIMEOUT Delay processing of a batch file

TITLE Set the window title for a CMD.EXE session

TOUCH Change file timestamps

TRACERT Trace route to a remote host

TREE Graphical display of folder structure

TYPE Display the contents of a text file

USRSTAT List domain usernames and last login

VER Display version information

VERIFY Verify that files have been saved

VOL Display a disk label

WHERE Locate and display files in a directory tree

WHOAMI Output the current UserName and domain

WINDIFF Compare the contents of two files or sets of files

WINMSD Windows system diagnostics

WINMSDP Windows system diagnostics IIWMIC WMI Commands

XCACLS Change file permissions

XCOPY Copy files and folders

appwiz.cpl   - Control Panel windows 8
Local Security Policy Setting - Run secpol.msc Enable Build In Administrator Account 
Regedit - Local Machine\Software\microsoft\windows\currentversion\policies\system - Edit EnableUA (data 1)

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